FAQ: Delivery
We ship worldwide !
The delivery costs vary depending on the destination:
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In France, Monaco, Belgium, Luxembourg:
Delivery: free from € 200 purchases.
Colissimo relay point - € 3.00
Standard - € 6.00
Express relay point (1 to 2 working days) - € 10.00
Express - € 15.00
Return and exchange* free. -
In Europe (U.E): fixed price at € 10. Free from € 200 purchase. The feedback is charged € 15.
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Excluding U.E.: fixed price at 20 € **. Free from € 350 purchase. The feedback is your responsibility.
*The first exchange is free. If after an exchange, the product is not suitable, the return will be your responsibility.
** For any order, taxes and customs fees are not included in the amount you pay at the time of the basket on our site. The carrier may ask you to pay the amount of taxes and customs fees at the time of delivery.In case of return, we cannot reimburse you the costs paid at the time of the labdip on hello@labdip.fr.
What is the deadline for receiving my order?
The standard time is 48 hours to 72 hours. Orders are sent on D -Day or the next day*. For orders placed on weekends, they will be sent the following Monday.
* During sales period, the time for preparation and shipping of your order may be slightly extended.
Is Click & Collect available?
Yes, you can choose the "Click & Collect" option to collect your order at the Labdip showroom located at 58 rue Amelot, 75011 Paris.
When your order is ready, you will receive an email inviting you to come and get it.
You will have to bring this email, your order number and an identity document!