FAQ: Payment

 

Secure payment

Your banking information is never in our possession even if you choose to save your payment data to facilitate your purchases. Your transactions are systematically processed by the secure payment module of our partners Stripe and Alma.

 

Online payment means
We accept the following means of payment:
Bank card
Visa
MasterCard
American Express
Maestro

 

Payment in 3 times with Alma
Payment in several times is available via our Alma partner for purchases in the following countries: France, Spain, Germany, Belgium and Italy.

Securing payments is provided by Alma and its providers. All payments are protected by 3D Secure.

  • Costs :By paying in several times with Alma, the customer does not pay for fees. Alma is a tele-payment manager and issues an electronic certificate that will be proof of the amount and date of the transaction in accordance with the provisions of articles 1316 and following of the Civil Code.
  • Termination:Any termination of the GTC which binds the seller and the customer, leads to the termination of the CGU ENTA Alma and the customer.

 

Delayed payment on D+15 with Alma

You dreamed of being able to try without counting! This new service allows you to order, receive your items, try them and pay only those you keep.


The deferred payment on D+15 is available via our Alma partner for purchases in the following countries: France, Spain, Germany, Belgium and Italy.

Buy now, Pay 15 days later. We let you love our products before paying them!

Securing payments is provided by Alma and its providers. All payments are protected by 3D Secure.

  • Costs :By paying deferred with Alma, the customer does not pay for fees. Alma is a tele-payment manager and issues an electronic certificate that will be proof of the amount and date of the transaction in accordance with the provisions of articles 1316 and following of the Civil Code.
  • Termination:Any termination of the GTC which binds the seller and the customer, leads to the termination of the CGU ENTA Alma and the customer.

 

Payment difficulties

If your payment could not succeed, do not hesitate to return your order with another means of payment.

If despite this, you cannot pay your order, do not hesitate to contact our customer service at the address hello@lAbdip.fr. Our team will be delighted to be able to help you.